Privacy Policy.
Our commitment to protecting your personal data and respecting your privacy.
Privacy Policy
Last Updated: 11 November 2026
This Data Protection Notice ("Notice") describes how Zivon Tech Pte Ltd ("Zivon Tech", "we", "us" or "our") collects, uses, discloses, retains and otherwise processes personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").
This Notice applies to personal data in our possession or under our control, including personal data processed on our behalf by service providers and other organisations engaged by us.
PERSONAL DATA
1. In this Notice, "customer" refers to an individual who contacts us about our products or services, submits an enquiry, or enters into or considers entering into a business relationship with us. "Personal data" refers to data about an individual who can be identified from that data or from that data combined with other information to which we have or are likely to have access.
2. Depending on your interaction with us, personal data we may collect includes your name, email address, telephone number, company or organisation, business requirements, enquiry details, correspondence and other information you voluntarily provide. Where necessary for a particular service or business relationship, additional information may be collected with appropriate notification and in accordance with applicable law.
3. Other terms used in this Notice shall have the meanings assigned to them under the PDPA, where applicable.
COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
4. We generally collect personal data directly from you or from an authorised representative. We will notify you of the relevant purposes and obtain your consent where required, unless collection, use or disclosure without consent is permitted or required under applicable law.
5. We may collect, use and disclose personal data for the following purposes:
(a) Responding to enquiries, requests, applications, complaints and feedback;
(b) Evaluating your business requirements and providing quotations, proposals, consultations and requested services;
(c) Providing technology consulting, software development, web development, AI solutions, business process automation and related services;
(d) Managing customer relationships, projects, contracts, service delivery and business communications;
(e) Verifying identities where reasonably necessary;
(f) Processing payments, invoices and other business transactions;
(g) Administering referral enquiries and related business programmes;
(h) Sending marketing communications where permitted by applicable law and subject to any required consent;
(i) Maintaining, securing, troubleshooting and improving our website, systems and services;
(j) Complying with legal and regulatory obligations and responding to lawful requests from relevant authorities;
(k) Engaging authorised service providers to support the purposes described above; and
(l) Other purposes notified to you or otherwise permitted under applicable law.
6. We may disclose personal data to employees, authorised representatives, contractors, technology service providers, professional advisers and relevant authorities where necessary for the purposes described in this Notice, subject to applicable legal requirements and appropriate safeguards.
7. The purposes described above may continue to apply for a reasonable period after our business relationship with you ends, where necessary for legitimate business, contractual or legal purposes.
WEBSITE ENQUIRIES AND THIRD-PARTY SERVICES
When you submit an enquiry through our website at zivontech.com, we collect the information entered into the contact form, which may include your preferred name, email address, contact number, company or brand, service of interest and message.
We use this information to receive, review, respond to and manage your enquiry and any related business communications.
Our website uses Formspree, a third-party form processing service, to receive and transmit online enquiry submissions. Information submitted through the contact form is processed through Formspree and may be stored or processed using infrastructure outside Singapore, subject to applicable data protection requirements.
Our website is hosted using GitHub Pages. Website hosting and related technical services may process limited technical information necessary to deliver and secure the website.
We do not require visitors to provide passwords, payment card information or national identification numbers through our general website enquiry form. Please avoid including unnecessary sensitive personal information in your enquiry.
WITHDRAWING YOUR CONSENT
8. Where we rely on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting our Data Protection Officer using the contact details below.
9. Upon receiving a withdrawal request, we may require reasonable time to process it and inform you of any relevant consequences. We generally aim to process such requests within ten (10) business days, subject to the circumstances of the request.
10. Depending on the nature and scope of your withdrawal, we may be unable to continue providing certain products or services. Where applicable, we will inform you of the consequences.
11. Withdrawal of consent does not affect our right to continue collecting, using or disclosing personal data where permitted or required by applicable law.
ACCESS TO AND CORRECTION OF PERSONAL DATA
12. You may request access to personal data we hold about you or information about how your personal data has been used or disclosed. You may also request correction of inaccurate or incomplete personal data by contacting our Data Protection Officer.
13. A reasonable fee may be charged for an access request where permitted by law. If applicable, we will inform you of the fee before processing your request.
14. We will respond to access and correction requests as soon as reasonably possible and in accordance with applicable requirements under the PDPA. If we cannot respond to an access request within thirty (30) days, we will inform you within that period of the expected response timeframe. Where permitted or required, we will explain any refusal to provide access or make a requested correction.
PROTECTION OF PERSONAL DATA
15. We take reasonable administrative, physical and technical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal and similar risks. Such measures may include access controls, secure communications, appropriate account authentication, restricted access to information and the use of reputable service providers.
16. No method of transmission over the internet or electronic storage is completely secure. Although absolute security cannot be guaranteed, we seek to maintain and improve appropriate safeguards for personal data under our control.
ACCURACY OF PERSONAL DATA
17. We generally rely on personal data provided by you or your authorised representative. Please inform us of any changes to your personal data so that we can take reasonable steps to maintain its accuracy and completeness where necessary.
RETENTION OF PERSONAL DATA
18. We may retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted under applicable law.
19. We will cease retaining personal data, or remove the means by which it can be associated with an individual, when it is reasonable to assume that retention no longer serves the original purpose and is no longer necessary for legal or business purposes. Personal data processed by third-party service providers may also be subject to their applicable retention arrangements.
TRANSFERS OF PERSONAL DATA OUTSIDE SINGAPORE
20. In connection with our business operations and use of third-party technology services, personal data may be transferred to or processed in locations outside Singapore. Where such transfers occur, we will take steps to ensure that the transferred personal data receives a standard of protection comparable to that provided under the PDPA, in accordance with applicable legal requirements.
DATA PROTECTION OFFICER
21. If you have any enquiries, feedback or requests relating to our personal data protection policies and procedures, you may contact our Data Protection Officer at admin@zivontech.com.
Office Address:
Zivon Tech Pte Ltd
82 Lorong 23 Geylang
#02-04, Atrix
Singapore 388409
EFFECT OF NOTICE AND CHANGES TO NOTICE
22. This Notice applies together with any other relevant notices, contractual provisions and consent clauses concerning the collection, use and disclosure of personal data by us.
23. We may update this Notice from time to time to reflect changes in our practices, services or applicable legal requirements. The latest version will be published on our website, together with its last updated date. Where required by law, we will provide additional notification or obtain consent for material changes.
For enquiries about this Notice, please contact admin@zivontech.com.